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Terms of Service

Last Updated: [DATE]

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of [PLATFORM NAME] (the "Service") operated by [YOUR COMPANY NAME] ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Definitions

  • "Service": The [PLATFORM NAME] website, platform, and related services
  • "User," "you," "your": Any individual or entity using the Service
  • "Content": Any text, images, files, or materials uploaded to the Service
  • "Site": A website created and hosted through the Service

    • Eligibility

    You must be at least 18 years old and capable of entering into a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

    Account Registration

    Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must notify us immediately of unauthorized access
  • One person or entity per account (no sharing)

    • Account Responsibilities

  • You are responsible for all activity under your account
  • You must not use another person's account without permission
  • We may suspend accounts that violate these Terms

    • Subscriptions and Payments

    Billing

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are in US dollars unless otherwise stated
  • You authorize us to charge your payment method on file

    • Price Changes

  • We may change prices with 30 days' notice
  • Price changes take effect at your next billing cycle
  • Continued use after price change constitutes acceptance

    • Refunds

  • Monthly subscriptions: No refunds for partial months
  • Annual subscriptions: Pro-rated refund within first 30 days
  • Refunds are at our sole discretion

    • Cancellation

  • You may cancel your subscription at any time
  • Access continues until the end of your billing period
  • No refunds for unused time after cancellation

    • Acceptable Use

    You May:

  • Create and manage websites using the Service
  • Upload content you own or have rights to use
  • Invite team members within your plan limits
  • Use AI features within your credit allocation

    • You May Not:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or malware
  • Attempt to gain unauthorized access to the Service
  • Use the Service for spam or unsolicited communications
  • Create content that is illegal, harmful, or offensive
  • Resell or redistribute the Service without authorization
  • Overload or interfere with Service infrastructure
  • Scrape or harvest data from other users

    • Prohibited Content

  • Illegal content or content promoting illegal activity
  • Hate speech, harassment, or discrimination
  • Child exploitation material (immediate termination and reporting)
  • Malware, phishing, or fraudulent schemes
  • Unauthorized copyrighted material
  • Adult content without proper age verification
  • Content that violates others' privacy

    • Intellectual Property

    Your Content

  • You retain ownership of content you create and upload
  • You grant us a license to host, display, and transmit your content
  • This license is limited to operating and improving the Service
  • The license terminates when you delete content or close your account

    • Our Intellectual Property

  • The Service, including software, design, and branding, is our property
  • You may not copy, modify, or reverse engineer the Service
  • [PLATFORM NAME] and our logos are trademarks

    • Feedback

  • Any feedback or suggestions you provide may be used by us
  • We are not obligated to compensate you for feedback

    • AI Features and Credits

    AI Credit Usage

  • AI features consume credits based on usage
  • Credit costs vary by feature and complexity
  • Unused monthly credits expire according to your plan's rollover policy
  • Purchased credits never expire

    • AI-Generated Content

  • You are responsible for reviewing AI-generated content
  • AI output may not be accurate or appropriate for all uses
  • You must ensure AI content complies with applicable laws

    • Fair Use

  • Automated or excessive AI usage may be throttled
  • We reserve the right to limit abuse of AI features

    • Service Level and Availability

    Availability

  • We strive for high availability but do not guarantee uptime
  • Scheduled maintenance will be communicated in advance when possible
  • We are not liable for downtime or service interruptions

    • Support

  • Support is provided based on your subscription tier
  • Response times vary by plan and issue severity
  • Support is available via email and in-app channels

    • Data and Privacy

    Data Ownership

  • You own your data and content
  • We process data as described in our Privacy Policy
  • You can export your data at any time

    • Data Protection

  • We implement reasonable security measures
  • You are responsible for securing your account credentials
  • You must comply with data protection laws applicable to your content

    • Backups

  • We maintain regular backups for disaster recovery
  • Backups are not a substitute for your own data retention
  • We recommend maintaining your own backups of critical content

    • Third-Party Services

    Integrations

  • The Service may integrate with third-party services
  • Your use of third-party services is subject to their terms
  • We are not responsible for third-party service availability or actions

    • Links

  • The Service may contain links to external websites
  • We do not endorse or control external content
  • You access external links at your own risk

    • Termination

    By You

  • You may close your account at any time
  • Cancellation does not entitle you to a refund
  • You remain responsible for charges incurred before cancellation

    • By Us

  • We may suspend or terminate accounts that violate these Terms
  • We may terminate for non-payment after notice
  • We may discontinue the Service with reasonable notice

    • Effect of Termination

  • Your right to use the Service ends immediately
  • We may delete your data after a retention period
  • Provisions that should survive termination will survive

    • Disclaimers

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY OF CONTENT
    • WE DO NOT WARRANT THAT:
  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components

    • Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • WE ARE NOT LIABLE FOR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
    • SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.

    Indemnification

    You agree to indemnify and hold harmless [YOUR COMPANY NAME], its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload or create

    • Dispute Resolution

    Informal Resolution

    Before filing a formal dispute, you agree to contact us and attempt to resolve the issue informally for at least 30 days.

    Governing Law

    These Terms are governed by the laws of [STATE/COUNTRY], without regard to conflict of law principles.

    Jurisdiction

    Any disputes shall be resolved in the courts located in [JURISDICTION].

    Class Action Waiver

    You agree to resolve disputes individually and waive any right to participate in class actions.

    Changes to Terms

    We may modify these Terms at any time. We will provide notice of material changes by:
  • Posting updated Terms on this page
  • Sending email notification
  • Displaying a notice in the Service
    • Continued use after changes constitutes acceptance of the new Terms.

    General Provisions

    Entire Agreement

    These Terms, along with our Privacy Policy, constitute the entire agreement between you and us.

    Severability

    If any provision is found unenforceable, the remaining provisions remain in effect.

    Waiver

    Our failure to enforce any provision does not waive our right to enforce it later.

    Assignment

    You may not assign your rights under these Terms. We may assign our rights to a successor.

    Force Majeure

    We are not liable for delays or failures due to circumstances beyond our reasonable control.

    Contact Us

    If you have questions about these Terms, please contact us:
  • Email: [LEGAL EMAIL]
  • Address: [BUSINESS ADDRESS]

    • Website Building Services Addendum

    If you engage us for website building services, the following additional terms apply:

    Project Scope

  • Services are defined in a separate proposal or statement of work
  • Changes to scope may affect pricing and timeline
  • Final deliverables are specified in the project agreement

    • Payment Terms

  • Deposit required before work begins (typically 50%)
  • Final payment due upon project completion
  • Late payments may incur fees and suspend work

    • Revisions

  • Number of revision rounds specified in project agreement
  • Additional revisions billed at hourly rate
  • Major scope changes require new agreement

    • Ownership

  • You own the final website and content upon full payment
  • We retain rights to underlying platform and tools
  • We may showcase the project in our portfolio unless agreed otherwise

    • Warranty

  • We warrant the website will function as specified for 30 days after launch
  • Bug fixes within warranty period are included
  • Warranty does not cover issues caused by client modifications